Complaints and Feedback

How to make a complaint

The Diocese is committed to providing across its agencies a fair, effective and efficient complaint management process that is consistent with the Catholic Social Teachings.

A diocesan agency provides a service on behalf of the Diocese, for example systemic schools and St Nicholas centres.

You may provide feedback or make a complaint directly to the agency involved in person, by phone,
by email or letter or through the online complaint form.

Find out more about how to make a complaint, by reading our brochure.

Dispute Resolution

Dispute resolution involves the people who are in dispute talking about the issues and coming to an agreement on how these issues may be resolved.

To find out more about Dispute Resolution at the Catholic Diocese of Maitland-Newcastle, read our brochure. 



Submit a Complaint